Frequently Asked Questions

Our flexible lease options include 6 to 18 month terms, with optional month-to-month arrangements for an added cost.

We’re a zero-deposit community. Say goodbye to hefty upfront costs and hello to your new home without breaking the bank. More savings, a faster move-in, and stress-free every step of the way.

We require participation in our Renter Liability Waiver Program instead of traditional renters' liability insurance. This program has a monthly fee of $18.65 and covers your liability to the property owner for damages up to $200,000 per occurrence from accidental incidents caused by you or your guests. Please note, this waiver is not a substitute for personal property or personal liability insurance. We encourage residents to secure coverage for their personal belongings and liability. Our preferred insurance carrier for personal property coverage is ePremium. It's advisable to consult an insurance professional to evaluate your personal insurance needs.

Yes—move-in specials are available and updated regularly. Specials can change frequently, so to get the latest offer, please check the homepage for the current move-in promotion or call the leasing office to hear about the exact offer available now. Note: specials may be limited-time and subject to qualifications.

We do not offer furnished homes by default, but we partner with Cort Furniture Rental to provide furnished home options. Availability can vary by property, so please contact the leasing office or visit Cort’s website at www.cort.com to learn about current furnished options, pricing, and delivery details.

• Online: Visit the website and use the tour scheduling tool to pick a date and time that works for you. We also offer self-guided tour options!  
• Phone: Call the leasing office to book a tour and confirm availability.
• Walk-ins: We accept walk-in tours, subject to agent availability.

Paying rent is quick and cashless with our streamlined options. Use the online portal or the RentCafe app to submit your payment securely from anywhere. You can pay by credit/debit card or ACH, and you’ll receive a clear receipt for every transaction. For residents who prefer mobile access, the RentCafe mobile app offers the same secure, convenient payment flow, making on-time rent a breeze every month.

Set up automatic rent payments in just a few clicks through the RentCafe portal. Navigate to the Payments section, choose Setup AutoPay, and follow the prompts to schedule recurring monthly payments. AutoPay ensures your rent is paid on time each month, helps you avoid late fees, and keeps your accounts organized with automatic confirmations and reminders.

All applications are completed online through our website. Each applicant pays a one-time $75 application fee, and there is a $250 administrative fee per apartment. The administrative fee is refundable if your application is denied or canceled within 72 hours, but non-refundable after that period. Once submitted, applications are processed through our third-party screening company, which verifies credit, criminal background, rental history, and income.

Subletting is not permitted at our community. However, you may add a roommate to your lease by contacting our leasing office. The prospective roommate must complete our online application, pay the application fee, and meet our qualification criteria. Short-term rentals (Airbnb, Vrbo, etc.) are strictly prohibited.

Our community welcomes pets and allows a maximum of two pets per apartment home. Residents must ensure that their pets are not aggressive and have no history of biting, attacking, or causing property damage. If an animal begins to show aggressive or dangerous behavior, residents are required to notify management immediately. Management reserves the right to revoke pet privileges if an animal poses a safety risk to others or disrupts the community. There is a $300 non-refundable pet fee per pet and $25 in monthly pet rent per pet. These fees apply only to household pets and do not apply to verified service or support animals in accordance with applicable laws. Pets must be well-behaved and under control at all times. When outside of the apartment home, animals must be on a leash or in a carrier, and residents are responsible for cleaning up and properly disposing of pet waste in designated areas. Pets should not disturb other residents and must receive proper care, including regular veterinary visits, vaccinations, and flea and tick prevention. Dogs and cats must be housebroken and spayed or neutered, and no animal offspring are allowed in the community. Pets are not permitted in certain areas, including the swimming pool, fitness center, business center, or other areas that are not designated as pet-friendly. Residents may also be asked to secure their pets when maintenance staff need to enter the apartment home. Residents are fully responsible for any damage or injuries caused by their pets, including cleaning or repairs that may be necessary. The goal of this policy is to ensure that both pet owners and non-pet owners can enjoy a safe, clean, and comfortable community environment.

Most packages are delivered directly to the resident’s apartment door by the carrier. Smaller packages may occasionally be placed in the resident’s mailbox, depending on the delivery service and package size. As a convenience, the office may accept and sign for certain packages during normal business hours if a delivery is made while a resident is unavailable. This service applies to standard packages or letters delivered through carriers such as the United States Postal Service, UPS, FedEx, or DHL, but does not include certified or registered mail, food deliveries, or other perishable items. Management may also limit the size or type of packages accepted if special handling or storage would be required. Residents are responsible for picking up any packages held by the office within a reasonable time. If items are not collected, management reserves the right to return them to the sender at the resident’s expense. Please note that while this service is offered as a convenience, the property is not responsible for lost, stolen, damaged, or misdelivered packages. Management also reserves the right to modify or discontinue this service at any time.

Yes, parking is available for both residents and guests on a first come, first served basis. While we do not have assigned parking spaces, there are ample spots throughout the community for residents’ vehicles. Parking is intended for operating passenger vehicles, including cars, motorcycles, and mopeds. All vehicles must have current registration and be in operable condition. Residents are responsible for ensuring their vehicles are properly parked in designated spaces only. Guests must use designated guest parking areas and follow all posted signage. Vehicles that are abandoned, blocking traffic or trash areas, parked in fire lanes, or otherwise in violation of community parking rules may be tagged, booted, or towed at the owner’s expense. Please note that recreational vehicles, trailers, boats, or similar vehicles are not permitted on the property. The community is not responsible for theft or damage to vehicles or their contents, and access to parking areas may occasionally be restricted for maintenance, repairs, or other necessary work.

Guests are welcome in the community, but they are required to abide by all lease terms and community rules. It is the responsibility of the resident to ensure that their guests follow these rules, including respecting quiet hours, proper use of common areas, and parking regulations. Guest parking is available on a first come, first served basis, and guests must park only in designated guest parking spaces. Guests are not permitted to park in fire lanes, on sidewalks, on grass, or in spaces reserved for residents. Residents are responsible for the actions of their guests and any violations of community policies.

Yes, tenants may transfer to another unit within the community. Transfers are allowed after a tenant has resided in their current unit for at least six months. Once eligible, a tenant can submit a formal request to transfer, provided a suitable unit is available. There is a one-time $500 transfer fee for processing the move. In addition, tenants must demonstrate that they meet the income requirements for the new unit. This can be done either by reapplying with a roommate or providing current proof of income to management to ensure the tenant can support the new rent amount. Transfers are subject to approval based on availability and qualification.

If a tenant needs to terminate their lease early, the community allows for early termination under specific conditions. Tenants must pay a one-month rent early termination fee, settle all rent and outstanding charges through the termination date, and repay any concessions or discounts previously received. Written notice must be provided to management at least 60 days in advance, with the termination date falling at the end of a calendar month. Tenants must also follow all early termination procedures, complete any required documentation, and surrender the unit on or before the agreed termination date. Only tenants who are not in default may use this option. It is important to note that tenants remain responsible for any damage to the unit or community and may still be liable if they vacate without following the proper early termination process. This ensures that lease obligations are met while allowing for a structured process to end the lease early.

Valet trash service is provided for each unit on designated service days, and the cost varies depending on the size of your unit. Each unit is provided a trash container that must be used for the service. Bagged trash should be placed inside the container no earlier than 6:00 PM on service days, and collection begins at 6:00 PM. All trash must be bagged, securely tied, and no loose trash will be collected. Boxes must be broken down and flattened, and containers must be kept clean, as they remain the property of the service provider. A $50 fee applies for replacement containers or if a container is removed from the property. If trash is missed on a designated day, tenants are responsible for bringing it to the community dumpster or compactor or keeping it in the unit until the next collection. Trash may not be left out at non-designated times. Violations will result in a warning, and repeated violations may incur a $25 per bag fine or removal of valet service. Containers may be reinstated after a return fee is paid and the tenant agrees to follow the procedures. The community also has a trash compactor at the back of the property. Tenants are responsible for disposing of large items or furniture, which should not be left by the compactor. Following these rules helps ensure the community remains clean, safe, and enjoyable for everyone.